Delivery and payments

DELIVERY & PAYMENTS
 
DELIVERY 
Delivery costs are paid by the Customer, unless otherwise stated in the sales offer.
On Polish territory shipments from emotea are made with the support of Apaczka.
The delivery cost depends on the total weight of the products that are finally ordered. If you order more than one product, the total cost will be calculated when you place your order.
The cost of delivery across borders depends on the zone in which the delivery country is located.
Delivery to your door is handled e.g. by InPost, DPD or Pocztex company (from 3,50 EUR in Poland). We also make it possible to order delivery to parcel machines via InPost - in the basic variant during the week (from 2,75 EUR in Poland) and InPost weekend* (from 4 EUR in Poland).

*ONLY in Poland. Packages will be delivered to a chosen parcel machine during the weekend if the order is placed on-line till midnight on Friday at the latest. The service concerns the option of pick up in Paczkomaty 24/7.
The cost of delivery across borders depends on the zone in which the delivery country is located.

PAYMENTS

When placing an order in our store, you can choose from several types of payment:
- Stripe - by cards linked to your profile, in PLN or foreign currencies supported by Stripe
- Przelewy24 - fast and convenient online payments
- ApplePay
- traditional bank transfer to our bank account: in Santander Bank Polska (for demand)

DEADLINES

We usually prepare orders on the day we receive payment and within 2-3 business days in Poland, the package is delivered to the recipient, about 3-7 days outside the Poland. To speed up this process, we recommend using one of the fast online payment methods and choosing delivery to InPost postcustomers.